LENOIR CITY FORD
HOME OF THE 1,000,000 ONE MILLION MILE WARRANTY*
Your next Ford should come with confidence that lasts beyond the drive home. At Lenoir City Ford, our One Million Mile Warranty program provides limited powertrain protection on qualifying new vehicles, helping cover repairs to some of your vehicle's most important components.*
From your daily commute to your next East Tennessee adventure, drive with added peace of mind from your hometown dealer.
WHAT'S COVERED?
Our limited powertrain warranty covers specified parts and labor for covered mechanical breakdowns, subject to the warranty's terms, deductible, and benefit limits.
Engine
Coverage includes the engine block, cylinder heads, internally lubricated components, and specified parts such as the oil pump, water pump, timing chain or belt, and turbocharger or supercharger assembly.
Transmission and Transfer Case
Coverage includes the transmission/transaxle case, internally lubricated components, torque converter, and specified transfer case components.
Drive Axle
Coverage includes specified differential and axle components, internally lubricated parts, axle shafts, bearings, and other listed drivetrain components.
Additional Components
Certain hybrid, plug-in electric, and hydrogen vehicle components are listed in the warranty. Necessary fluids, seals, and gaskets are covered when replaced in connection with a covered repair, subject to the agreement.
FREQUENTLY ASKED QUESTIONS
Which vehicles qualify?
Contact Lenoir City Ford to confirm eligibility for the new vehicle you're considering and review the applicable warranty agreement before purchase.
Is this bumper-to-bumper coverage?
No. This is a limited powertrain warranty covering specifically listed components. Routine maintenance, normal wear and tear, and other exclusions are not covered.
Is there a deductible?
The provided warranty specifies a $250 deductible per covered repair visit at Lenoir City Ford or an authorized in-network facility, and $500 at an authorized out-of-network facility. Uncovered costs remain the owner's responsibility.
What maintenance is required?
Follow the manufacturer's maintenance schedule, maintain proper fluid levels, and retain maintenance records and receipts. Proof of maintenance may be required for a claim.
Where do I take my vehicle for a covered repair?
Return your vehicle to Lenoir City Ford. If you cannot return to us, contact Fidelity Warranty Services at 1-800-327-5172 for instructions. Prior authorization is required before repairs, except as provided by the agreement's emergency provisions.
Can I transfer the warranty?
No. Coverage is nontransferable and ends when the vehicle is sold, traded, declared a total loss, or otherwise changes ownership.
Are there limits on repair benefits?
Yes. Vehicle-value limits apply to individual repair visits and total benefits. After 10 years from the warranty's effective date, benefits are also limited to $2,500 per claim. See the agreement for complete details.
READY TO FIND YOUR NEXT FORD?
Explore our new Ford inventory and ask our team about the One Million Mile Warranty program.
775 Highway 321 North • Lenoir City, TN 37771
*Limited powertrain warranty on qualifying vehicles. Coverage is subject to the applicable written warranty agreement, including covered components, exclusions, maintenance requirements, prior authorization, deductibles, and benefit limits. Coverage is nontransferable. Certain vehicle uses and causes of damage are excluded. See dealer and the written warranty for complete details.